I've lost my password to my client area

If you lose your password to your client area in Active Collab, follow these steps.

  1. Go to the login screen https://my.activecollab.com/login 
  2. Click on "Forgot password?" in the bottom left corner.
  3. Enter your email address that you use to login.
  4. Click recover.

You will receive an email with a link you need to click, this will take you to a screen where you enter a new password, twice. 

After this click "Virtual Miss Friday" on the screen to go to the main dashboard where you can access your client area.

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