If you lose your password to your client area in Active Collab, follow these steps.
- Go to the login screen https://my.activecollab.com/login
- Click on "Forgot password?" in the bottom left corner.
- Enter your email address that you use to login.
- Click recover.
You will receive an email with a link you need to click, this will take you to a screen where you enter a new password, twice.
After this click "Virtual Miss Friday" on the screen to go to the main dashboard where you can access your client area.