GENERAL INFORMATION

FAQs

• Ensuring our access to your Podia site during the build and / or updating process.
• Free Email Consultation!
• VMF Ltd. (Bank transfers)
• VMF services and GDPR compliance.
• How do I join a Zoom call?
• Interview policies with Michelle Dale.

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1nSourcing Questions (Clients)

• How many hours do I receive in a 1nSourcing package?

ACADEMY

Affiliates

• How can I become an affiliate for Virtual Miss Friday's online training courses?

1nSourcing Questions (Service Providers)

• Do I need to have my business set up (registered, etc.) before enrolling in 1nSourcing?
• How long does it take to start earning an income as a 1nSourcing Supporter?

GENERAL MEMBER INFORMATION

• I have questions about 1nSourcing courses, other VMF resources or my online service business... how do I get help?

BILLING & PAYMENTS

• Why do my monthly payments add up to more than the single payment option?
• Why is VAT or taxes added to my programme / course purchase?

CLIENTS

CLIENT INFORMATION

• Your Support Desk - Emails, Support Tickets, General Requests & Questions.
• Your Billing Area - Download Estimates, Invoices & Billing History.
• Your Online Office - Tasks, Projects, Collaboration & Client Management.
• Transitioning to virtual support for your business.
• Additional information & useful links (noting observed holidays)
• How do I delegate tasks?

OFFICE (Active Collab)

• My files are too large, how can I send them?
• How do I get started in my client area?
• How do I recover a lost password for my client area in Active Collab?

Virtual Assistant FAQs

COMMONLY ASKED QUESTIONS

• WHY IS THE NEW YEAR OFTEN THE BEST TIME TO REVIEW CLIENTS?
• WHY DO WE NEED TO CONTINUALLY DEVELOP OUR ONLINE BUSINESS?
• WHY AREN'T YOU HEARING BACK FROM POTENTIAL CLIENTS?
• WHY AREN'T YOU GETTING CLIENTS; WHERE ARE YOU GOING WRONG?
• WHEN SHOULD YOU TAKE PAYMENT FOR YOUR SERVICES?
• WHEN SHOULD YOU START CHARGING FOR 'GREAT' WORK?

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